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Cruise America
Been offered a very small refund, nothing close to the full refund we requested
- No accountability
- Refund policy is awful
- Poor customer service
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Verified ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
User's recommendation: Don't rent from Cruise America!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer- Cleaning practice
- Not receiving receipt
- No customer service
Completely unresponsive by phone or email after REPEATED ATTEMPTS.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer- I had 5 other issues i was unable to add to the con section
- Response to complaints
Terrible company
User's recommendation: avoid.
Poor vehicle maintenance
AC Broke First night and won't refund me
- Nice interior
- Ac broke
Rent RV
Not favorable
- Camping event for a non profit and used the rv for registration
- Lack of accountability and contact details for staff
Bad customer service
First and last time renting RV from Cruise America
- Will never use again
- I had 5 other issues i was unable to add to the con section
- No waste pipe and water hose leaked had to purchase new ones
- Tired vehicle
- Low battery
Bad Experience during Trip and in Newark, Ca Pick up Location
Generator won't start
Not the Trip we had in mind
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