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We drove 200 miles to Cruise America in Orlando, Fl with the intention of purchasing a 19ft Majestic RV. I had previously spoken, many time with Jason, who was very nice.

When we arrived, a salesman named Anthony, helped(?) us. When I tried to ask him a question about the ragged condition of this "reconditioned" model, he interrupted me in mid-question and was very rude. He told me that this was the model, take it or leave it.There was an arm rest torn off of the passenger seat, floor was torn up, mold in the refrigerator,curtain tie backs torn and the molding on the edges of the cabinets were ragged and rough. He told me the RV unit was basically what you see and if I didn't like it I could shop elsewhere.

I wondered if he was being paid on an hourly basis because of his "sales technique" He then proceeded to tell me "I don't mean to disrespect you mam but there is a 500 lb weight limit on the bed and that you might have problems getting into the bed." He had no business telling me in that way. I would not advise anyone who weighs 200 lbs or more to shop with them. I asked to see the manager and he was just as rude as his "salesman". All in all, it was a terrible experience.

What they did not know was that the person who had come with me to shop for the RV was a retired military person who was also interested in purchasing a 28 ft motorhome.

Cruise America lost $50,000 in sales revenue because of Anthony and his manager Julio. BUYER BEWARE!!!!

Reason of review: Poor cust.service, bad quality, not as described..

Monetary Loss: $75.

Cruise America Cons: Sales people were outright rude and insulting.

Location: Tampa, Florida

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Guest

This is the worst place everrrr!! Chelsea was so rude she hung up on me!!!...

our furnace broke down in the freezing temperature we have to go to a hotel room and they won't even reimburse us for that then the propane tank got jammed and then they told us that nothing was wrong with the furnace..

when in fact we have to get it fixed. These people lie straight to your face horrible

Guest

NO WAY this is true!!!

I was going there next week to deal with Jason personally.

I was going to buy two Units one for me and one as wedding gift for my son and his family. Thanks Anthony and Julio!

You helped me make my decision!

Guest
reply icon Replying to comment of Guest-1110057

Riiiiight....rvs for everyone in the family?? Kinda like they were dvds or something?

? Haha

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