Me and my family rented a motorhome form the office in Salt Lake City, Utah on June 5 2017 the Water Pump didn't work the Couch was broken the carbinmamoxcisde detector went off and we couldn't turn it off for our whole trip we had to hear it The the generator was broke we had to turn it off and on from out side I was told that we had rock chip in the window on top of everything Iwas CHARGED FOR THAT AND WE NEVER BROKE IT. I WAS not compensated for nothing I was charged over 700.00$ for a 3 day get away that was only supposed to be 300.00$ this place is a TOTAL RIP OFF AND THE PERSON I TALKED TO NAME IS ED HE'S A *** AND SUPPOSED TO BE A MANAGER !!! DON'T RENT FROM THEM THEY SUCK AND THAT'S PUTTING IT NICELY

Product or Service Mentioned: Cruise America Rv Rental.

Reason of review: Damaged or defective.

Monetary Loss: $600.

Preferred solution: Full refund.

I didn't like: Sales people were outright rude and insulting, No call back from customer service.

Company wrote 0 private or public responses to the review from May 05, 2017.
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