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South Miami Cruise America-Alec's at 17110 South Dixie Hgwy, South Miami, FL, compact rental 12-30-17 to 1-4-18. RV delivered in excellent condition, rode well, good mileage, as advertised. Return service excellent, (opened a few minutes early to accommodate our car...
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Anonymous
mks 4711

South Miami Cruise America-Alec's at 17110 South Dixie Hgwy, South Miami, FL, compact rental 12-30-17 to 1-4-18.RV delivered in excellent condition, rode well, good mileage, a...

4.9
I liked
  • Excellent
#1165343
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Oct 17th 2017 Went to pick up the RV and it was thrashed . Called Reservations and told them of my complaint .Now they are ignoring the fact they owe us our $300.00 deposit . I'm being ignored by Customer Relations and Reservations won't do anything even though we...
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1.0
#1125499
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We were trying to book a 'Rolling back to Florida' deal. I got a couple of quotes and then called on Sunday afternoon to give my credit card details to confirm the trip. I left a message on the voicemail asking to be called back asap to confirm. On Monday afternoon I...
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1.0
#1116191
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Cruise America rental

Cruise America
#1044678
1.8
Details
We rented a 30 ft class b rv it was a 2016 with 63,000 miles on it. There was something wrong with the gas so we had no stove or hot water, the a/c made a lot of noise,and the bed was like sleeping on a piece of plywood. When we called the service line all they could do is take the report they could not get us any help. I would not rent from cruise America again
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Cruise America Rv Rental Review

Cruise America
#913906
They rented me a RV with 121000 miles the brakes were metal to metal The front in was so worn out it drove like a boat The rental agent seemed unconcerned
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2011 Ford E350 Majestic 23A Review

Cruise America
#880098
4.3
Details
I bought a Majestic 23a in Jan 2016 and LOVE it. It needed some minor repairs, but for the most part, my wife and I love or momo. I would do it again in a heartbeat. Thanks Anthony Leyrer
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Short Review on June 28, 2016

Cruise America
#873526
1.7
Details
The manager, who refused to give me his name, at the Franklin Park, Illinois suggested I look into taking Xanex, after i expressed to him that the customer service at their location was poor. This was on June 28 2016 at 9:00am.
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They were extremely rude from the moment we arrived to their offices. I complaint about their rudeness and it went downhill from there. I told them I was going to file a complaint due to their rudeness. The owner and wife decided to refuse service to us and asked us...
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#1099045
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False Advertising: their motor homes can't be sustained off of the grid for water or propane for more than a day. They work best in an RV Park crowded together with other sardines. They don't service their equipment because they're too busy re-renting it out. They...
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1.6
I liked
  • Please see my previous entry
#1098000
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All the reviews are true they don't come from people who make stuff up myself included. Our experience was absolutely horrible from day one customer service representative at the office we rented in Denver Colorado was rude and would not answer questions about flat...
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#1095726
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If you have any experience with motor homes, you will realize that the Cruise America rvs are souped up uhaul trucks. They look pretty, but they are not serviceable off the gird. We were in a position where we had to rent a 30 ft RV for an off grid weekend for three...
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1.7
Product
I liked
  • Generator worked
I didn't like
  • Lack of knowledge or disclosure by the agent
  • Damaged equipment
  • False advertising by ca because cant stay off the grid
#1095357
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Rented a RV in Las Vegas. It had driven almost 100.000 miles and had several problems including the steering turning hard to the right which made it dangerous and hard to drive. Had the same problem like a lot of other customers: waited on hold for a long time, waited...
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2.3
#1090712
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After hours of driving we stopped to use bathroom and found sink drain leaking on our stuff. I had to tighten slip nuts on trap and tail piece two turns. Then pulled out drawer under refrigerator drawer landed on floor busted tracks. The screws fell out of glass cover...
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2.3
I liked
  • Location
I didn't like
  • Fact that they have made me complain
#1088953
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We had a nice trip, they the morning on the way home, an engine hose busted. They made me wait 30 minutes on hold, then another 4 hours, before they sent someone out. I gave them the chance to give me a refund, and I would not post about the bad experience, but they...
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1.6
I didn't like
  • Fact that they have made me complain
#1084285
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